Terms and Conditions and Customer Information

1. Scope, subject matter of the contract and identity of the seller

(1) The following provisions apply to all contracts between me, namely

Whisky Warehouse No.8 Susanne Klink
Susanne Klink

Am Schafwedel 8
21435 Stelle
Germany

Fon: 04174 712362 * Fax: 04174 712363
E-Mail: info@whisky-warehouse.net

as a seller, and you as a buyer about the sale and delivery of the items offered by me through my online store.

2. Consumers and entrepreneurs

(1) My offers are aimed at both consumers and entrepreneurs.
(2) Consumer in this sense is any natural person who concludes the contract with me for purposes that can be attributed predominantly neither their commercial nor their independent professional activity.
(3) Entrepreneur in this sense is a natural or legal person or a legal partnership that acts in the exercise of their commercial or independent professional activity when concluding the contract with me.

3. Agreements and information on the conclusion of the contract

(1) The individual technical steps leading to the conclusion of the contract, the conclusion of the contract itself and the possibilities for correction shall be in accordance with the following provisions.
(2) The presentation of the articles in my online shop does not constitute a legally binding offer, but an invitation to order.
(3) The items intended for sale are placed in the shopping cart. With the corresponding button in the navigation bar, you can open the shopping cart and make changes there at any time. After calling the order form, you enter the personal data as well as the terms of payment and shipping. Before submitting the order, you have the opportunity to review all information again, to change – this also via the “back” function of your Internet browser – or cancel the purchase. If you have completed all the steps in the ordering process and then complete it by pressing the button: “Buy”, you place a binding order of the items listed on the order page. The conclusion of the contract depends on the chosen payment method (Sofortüberweisung, PayPal or prepayment) as follows:

In the case of a payment by Sofortüberweisung you will be forwarded after sending the order to the website of the provider SOFORT transfer. If you have given your details there and confirmed the payment order, the contract is concluded.

In the case of a payment via PayPal you will be redirected to the website of the provider PayPal when ordering, where you provide your data and confirm the payment order. After sending the order, PayPal will ask me to initiate the payment transaction. As a result, the contract is concluded.

In the case of a payment in advance, your order will be accepted by sending an order confirmation, in which you will be given my bank account, by e-mail from me. As a result, the contract is concluded. The order confirmation will be made immediately, but no later than 24 hours after receipt of your order.

(4) The processing of the order and the transmission of all information required in connection with the conclusion of the contract takes place by e-mail. You are therefore obliged to ensure that the e-mail address you have given to me is correct and that the reception of e-mails is technically secure, in particular not e. G. blocked by SPAM filter.

4. Storage of the contract text and language of the contract

(1) The full text of the contract will not be stored by me. Before you send the order, you can print the contract data via the print function of your Internet browser or save it electronically. After I have received your order, the order data, the general terms and conditions, including the information required by distance selling contracts, will be sent to you by e-mail.

(2) The language available for the conclusion of the contract is German.

5. Essential features of the goods

The main features of the goods can be found in the item description of the respective offers.

6. Prices, shipping costs, return costs in case of cancellation as well as terms of payment

(1) The purchase prices to be paid by you on the respective article pages include the statutory VAT.

(2) For each order additional shipping costs. They can be called up via a correspondingly designated button in the respective item description, will be shown separately during the ordering process and must be carried by you in addition, unless the free delivery has been promised.

(3) In case of cancellation you bear the direct costs of returning the goods.

(4) The available payment methods are listed in the respective item description.

(5) Unless otherwise stated in the individual payment methods, the purchase price to be paid by you is due for immediate payment.

(6) As far as a purchase on account via PayPal, I submit my claim against you in full and irrevocably to the PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. You agree that PayPal (Europe) S.à r.l. et Cie, S.C.A. performs a credit check using the data submitted before accepting the assignment. I reserve the right to deny you this method of payment as a result of the credit check. In the checkout you will be informed about this. When accepting the purchase on account via PayPal, PayPal (Europe) S.à r.l. et Cie, S.C.A. the assignment, so that debt-discharging payments only to the PayPal (Europe) S.à r.l. et Cie, S.C.A. can be made. The payment period is 14 days from receipt of the goods.

7. Delivery conditions

The delivery conditions, the delivery date and any existing delivery restrictions can be found in the respective item description. If no other period is specified in the item description, the delivery of the goods within two weeks after conclusion of the contract, with agreed advance payment, however, only after the time of your money order.

8. Warranty

There are statutory warranty rights for the goods.

9. Dispute Resolution / OS Platform

(1) The European Commission offers consumers a platform for out-of-court online dispute resolution (the so-called “OS platform”) at http://ec.europa.eu/consumers/odr/, to which consumers are informed in the event of disagreements relating to a can turn over a purchase or service agreement concluded via electronic commerce online.

(2) I am not obligated and unwilling to participate in dispute resolution proceedings before a consumer arbitration board.

Right of withdrawal

Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the date on which you or a third party named by you, who is not the carrier,

the goods (in the case of delivery of goods or uniform delivery of several goods which you have ordered as part of a single order) or
the last goods (in the case of separate delivery of several goods which you have ordered as part of a single order) or
the last partial shipment or the last piece (in case of delivery of one or more goods ordered in a single order, in several partial shipments or pieces)

have taken possession or has.
To exercise your right of withdrawal, you must contact us (Whiskey Warehouse No.8 Susanne Klink, Susanne Klink, Am Schafwedel 8, 21435 Stelle, Germany, Phone: 04174 712362, Fax: 04174 712363, E-Mail: info@whisky-warehouse.net ) by means of a clear statement (eg a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required. In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation

If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from your choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse to repay you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You bear the immediate costs of returning the goods.

You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.

Model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back)

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods:

……………………………………………………………………………………………………………

Ordered on:

……………………………………………………………………………………………………………

Received at:

……………………………………………………………………………………………………………

Name of the consumer (s):

……………………………………………………………………………………………………………

Address of the consumer (s):

……………………………………………………………………………………………………………

Signature of the consumer (s) (only when notified on paper):

……………………………………………………………………………………………………………

Date:

……………………………………………………………………………………………………………

(*) Delete as appropriate.

Data protection

Below you will find information about privacy. When using my online shop, your personal data will be collected and used as follows.

Handling of personal data

Personal data is information that can be used to determine a person, ie information that can be traced back to a person. These include the name, e-mail address, address or telephone number. Personal data will only be collected, processed and used by me if this is permitted by law or if you consent to the data collection.

access data

I collect data about every access to my website (so-called server log files). Access data includes:

Name of the retrieved web page, file, date and time of retrieval, amount of data transferred, message about successful retrieval, browser type and version, the operating system of the user, referrer URL (the previously visited page), IP address and the requesting provider.

I use the log data only for statistical evaluations for the purpose of operation, security and optimization of the offer. However, I reserve the right to retrospectively check the log data if, on the basis of concrete evidence, the legitimate suspicion of unlawful use exists.

Contact

If you contact me via a contact form or e-mail, I will save your details for the processing of the request as well as in case connecting questions arise.

Newsletter

With the newsletter I inform you about me and my offers.

If you wish to receive the newsletter, I will need a valid e-mail address from you, as well as information that will allow me to verify that you are the owner of the given e-mail address or that the owner agrees to receive the newsletter. Your first and last name I need for the personal address. Further data will not be collected or saved. This data will only be used for the distribution of the newsletter and will not be passed on to third parties.

When registering for the newsletter and confirming it, I save your IP address with the time of registration or confirmation in order to prove the registration in case of doubt, especially in the event that a third party misuses an e-mail address and without your Knowledge for newsletter reception logs.

Your consent to the storage of the data and the e-mail address as well as their use for sending the newsletter, you can withdraw at any time without giving reasons legally binding. Of course I will take this wish into account. You will not incur any costs or other disadvantages. The revocation can be made via a link in the newsletter itself, by notification to the contact information found in the imprint or by logging out of the website.

Integration of services and contents of third parties

It may happen that content from third parties, such as videos from YouTube, maps from Google Maps, RSS feeds or graphics from other websites are integrated within this online offer. This always presupposes that the providers of this content (hereinafter referred to as “third party provider”) perceive the IP address of the users. Because without the IP address, they could not send the content to the browser of the respective user. The IP address is therefore required for the presentation of this content. I strive to use only those content whose respective providers use the IP address only for the delivery of the content. However, I have no control over this if the third-party vendors use the IP address, e.g. save for statistical purposes. As far as I know, I clarify the users about it.

cookies

I use cookies on my website. Cookies are small text files stored on your computer system. These serve to make my website more user-friendly, effective and secure. With the cookies I can also measure the frequency of page views and general navigation. Most of the cookies transferred to your computer system are automatically deleted from your hard drive after your visit. Other cookies remain on your computer system and allow me to recognize your computer system on your next visit. If you do not wish this, you can prevent the use of these cookies at any tim

Information, correction, blocking and deletion of personal data

You have the right to free information about your personal data stored with me and if necessary the right to correction, blocking or deletion of these data. If you have given your consent to the storage and processing of your data, you can revoke your consent at any time with future effect.